RETURNS & REFUND POLICY
RETURNS & REFUND
As all banners are personalized and printed to order, we do not accept returns and exchange.
If you receive damaged or wrong banner, please contact us asap, we will resend or refund you accordingly.
INCORRECT ADDRESSES & RETURN-TO-SENDER PACKAGES
If an incorrect shipping address is provided, the delivery of the package may be delayed.
If your order is sent back to us as undeliverable and you still need your order, we can assist you. You can pay to reship the order, with an updated address, via the shipping level desired. You can place a new order to ensure it arrives by your event date.